flyadeal has opened a new Integrated Operations Control Centre at its Jeddah headquarters. The facility was inaugurated by His Excellency Engr. Saleh bin Nasser Al-Jasser, Saudi Minister of Transport and Logistics Services and Chairman of Saudia Group.
The Minister was welcomed by His Excellency Engr. Ibrahim Al-Omar, Director General of Saudia Group and Chairman of flyadeal, alongside flyadeal Chief Executive Officer Steven Greenway. The opening marks a major operational milestone for the airline.
The new IOCC is a dedicated standalone facility with four times the capacity of the previous centre. It provides more monitoring capability and workspace to support the airline’s expanding operations team.
The centre functions as flyadeal’s operational hub. It manages flight dispatch, crew scheduling, aircraft maintenance coordination and real-time response to disruptions, while maintaining safety and punctuality across the network.
flyadeal now runs up to 250 scheduled flights per day. In 2025, the airline exceeded 10 million passengers carried in a year for the first time and achieved the highest on-time performance among Middle East low-cost carriers for 11 months in a row. The airline continues to lead regional growth.
Steven Greenway, flyadeal CEO said: “An absolute honour having Their Excellencies Engr. Saleh bin Nasser Al-Jasser and Engr. Ibrahim Al-Omar visit flyadeal’s Jeddah headquarters to officially open our brand new operations facility.
“The Integrated Operations Control Centre is the airline’s heartbeat, the centralised command unit, the main decision-maker to implement contingencies, and the unsung hero that makes an airline tick. Not often talked about, the IOCC ensures schedules are maintained in coordination with airports across our network for what is a complex and disciplined process involving the management, tracking and resourcing of flights 24/7.”
Greenway added: “Reaching the size we are today, now operating up to 250 daily departures for the first time since our very first flight in 2017, and expansion focused on increasing our international footprint over the next few years, we needed a facility and environment fit for purpose.”
As part of the visit, senior leaders were briefed on flyadeal’s operational performance, fleet and route expansion planned for 2026, and longer-term growth objectives.
Mohammed Ashour, Head of IOCC at flyadeal, said: “Investment in an enhanced IOCC is an acknowledgement of flyadeal’s ongoing commitment to operational excellence which is reflected by our record-breaking flight punctuality figures.
“Our focus is always to maximise operational efficiency and minimise disruptions in challenging times of adverse weather conditions and aircraft being grounded due to technical issues. Critically, the IOCC plays a key role in communicating and sharing information instantly to key stakeholders, including our crew, ground staff and passengers.”
flyadeal currently operates from Riyadh, Jeddah and Dammam, flying to more than 30 destinations across the Middle East, Europe, North Africa and South Asia with a fleet of 43 Airbus A320 family aircraft. By 2030, the airline aims to operate more than 100 aircraft and serve over 100 destinations.
From 1 January 2026, Madinah will be added as flyadeal’s fourth base, supporting travel demand linked to pilgrimage, tourism and business travel.
